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Local authorities need to assess financial resilience to ensure the most vulnerable are not made homeless as furlough ends.[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/4"][vc_empty_space][vc_single_image image="3131" img_size="full" qode_css_animation=""][/vc_column][vc_column width="3/4"][vc_column_text]According to the Homeless Charity Shelter, an estimated 227,000 adults have fallen into rental...

Financial vulnerability data will play a crucial role in prioritising vulnerable customers post COVID-19.[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/4"][vc_empty_space][vc_single_image image="3131" img_size="full" qode_css_animation=""][/vc_column][vc_column width="3/4"][vc_empty_space][vc_accordion active_tab="2" collapsible="yes" style="accordion"][vc_accordion_tab title="Background"][vc_column_text]The FCA defines vulnerable customers as displaying one or more of the following drivers, all dynamic...

Covid-19 is having an unprecedented and detrimental impact on customers’ credit data.[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/4"][vc_empty_space][vc_single_image image="3113" img_size="" qode_css_animation=""][/vc_column][vc_column width="3/4"][vc_column_text]This is mainly because: 1. Customers’ economic situation is rapidly evolving 2. An inability to account for coronavirus payment holidays in the customer credit...

COVID-19 is shining a light on a chronic under investment in IT systems which is now failing customers despite regulators' focus on operational resilience. [vc_empty_space][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/4"][vc_single_image image="3093" img_size="" qode_css_animation=""][/vc_column][vc_column width="3/4"][vc_column_text]Multiple independent sources have conferred to elanev that UK lenders...

Forced to act rapidly to save the economy the Government's response to the COVID-19 crisis has unintended consequences. [vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]The government has been fast to react to the negative economic impact of the measures they have taken in response to...

elanev has a new video introducing the clear benefits of elanev PredictiveMI.[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/2"][vc_video link="https://youtu.be/IO4Fd0QYndo"][/vc_column][vc_column width="1/2"][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/2"][vc_empty_space height="16px"][vc_column_text]Why not arrange for a no obligation pilot and evidence the improvement in peak performance...

Through the crisis we have supported our clients with daily updates to elanev Resilience. To help our clients respond to the crisis we have applied furlough rates and Bank of England projections of unemployment to elanev Resilience at a customer account level. The attached images...

elanev has a new video introducing the clear benefits of elanev Contact.[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/2"][vc_video link="https://youtu.be/Di3UIP-a8P0"][/vc_column][vc_column width="1/2"][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="1/2"][vc_empty_space height="16px"][vc_column_text]Why not arrange for a no obligation pilot and evidence the improvement in customer contact...

A short video demonstrating the clear gains available to one of our elanev Contact clients.[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column width="2/3"][vc_column_text]The video shows how operational efficiency and contact rates were significantly improved through the application of elanev Contact.[/vc_column_text][vc_empty_space height="16px"][vc_video link="https://youtu.be/jOduCleGaBM"][/vc_column][vc_column width="1/3"][/vc_column][/vc_row][vc_row css_animation="" row_type="row"...

I expect like others, you’ve had to mobilise a remote based operation and will be bracing for short term resource challenges, and different instructions from your issuers. As industry veterans we appreciate your considerable operational and service challenges and want to help. Therefore, elanev would like...