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[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation=""][vc_column][vc_column_text]Our clients, like many regulated business in the financial services sector are increasingly thinking about operational resilience.  To help such organisations, we have published a white paper. This sets out a summary of last year’s discussion paper (DP)...

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css_animation=""][vc_column][vc_column_text]In October elanev published its inaugural operational risk capital assessment benchmarking survey. The survey was undertaken for the benefit of our challenger banking clients as well as the wider challenger banking sector. The report provides an anonymous benchmarking of Pillar...

The elanev Dialer Optimization Solution is now live with some amazing results! Circa 25% improvement to the RPC rate Users are able to exhaust their dialler queues quicker Third party users are able to meet their client SLAs easier as they penetrate their dialler queues more...

The elanev® Decision Engine has been deployed with a UK agency. The Decision Engine enables operational teams to prioritise each account to work, and also determines the most effective channel and outbound content to use. The Engine incorporates a suite of elanev® Propensity Scores all...

Following 12 months consistent use across multiple portfolios, elanev clients are consistently showing a decrease in their operational costs through the application of the elanev propensity scoring solutions. The propensity scoring is based on elanev-data which is GDPR compliant since it is built from open source...