Vulnerable customer survey
VRS share important findings from their recent consumer survey....
27 July, 2021
Updates
Will climate response unbank vulnerable?
Areas at risk of flood are home to those that can least afford to respond to it....
22 June, 2021
Cornwall hosts the G7 Summit
and elanev Resilience clearly captures Cornish financial vulnerability....
10 June, 2021
Hiring more outbound agents?
50% of their time is spent connected to 3rd parties & answer phones....
01 June, 2021
Excited to partner with AMX
We are really excited to be partnering with The Asset Management Exchange...
17 May, 2021
Sharing insights with the DMA UK
elanev with be speaking with the DMA’s Contact Centre Council next week....
05 May, 2021
elanev are speaking at the FLA
We will be sharing insights at next week’s FLA inaurgual RegTech Conference....
16 March, 2021
Insights into the ICO CRA investigation
We share our insights to provide context to the ICOs recent CRA investigation....
28 October, 2020
Treating the poorest fairly
The industry needs to think again about how it safeguards the most vulnerable....
26 October, 2020Councils must screen for vulnerability to limit covid related homelessness
Local authorities need to assess financial resilience to ensure the most vulnerable are not made homeless as furlough ends....
08 September, 2020